One of the common reasons to get a hosting server of your own is that you'll have comprehensive control over the software environment and you can install anything you would like. This will enable you to run apps which require specific software in order to be present on the machine, which is not possible with a shared web hosting server where you can install software only in the account, but not on a root level. If you are not very experienced with this type of matters, however, you might encounter complications since managing a hosting server of your own differs from managing a conventional shared web hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, thus our administrators can easily handle different tasks that should be done or can resolve various issues that you might face.
Installation and Troubleshooting in VPS Servers
The upgrade includes one hour of custom work on your hosting server, so if you obtain any of our VPS servers plans, you could take advantage of this service and have our admins carry out a variety of tasks which you can not perform yourself or you have no time. They are able to install and set up any piece of third-party software for you if the installation is challenging or they can troubleshoot any app that does not perform adequately for some reason. You could add the upgrade to your plan as often as you would like depending on the time needed for a certain task and its complexity. Any remaining time shall remain available in your account for the future and you can see how many minutes are left within your billing CP. Our Managed Services upgrade features half an hour of custom work on your server as well, but in case you need more than that, you can always add the Installation & Troubleshooting upgrade with a couple of clicks from the billing area.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all of our dedicated servers and if you add it, our experienced administrators will be able to help you with everything on your server. Including installing any third-party software which you might want to use on the hosting server and troubleshooting any script which operates badly or doesn't run at all. Our upgrade features one hour of work and if a certain task is not very time-consuming, we shall add the remaining time to your account. You will be able to check out how many minutes are left in your billing CP and use them whenever you require support again. The Installation & Troubleshooting upgrade could be acquired at any time, so if you need something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you require assistance later on, you can add it from the server billing area. 30 minutes of custom work are provided with our Managed Services pack too, but just in case you need additional work to be done on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your applications will be installed and set up in the very best feasible way.