Support Channels

  • Video Tutorials
  • Video Classes

  • Our how–to video classes will aid you with any activity within the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • Our Help Center contains a long lineup of Frequently Answered Questions that go over all the elements of our Online Control Panel.

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  • Ticketing System
  • A Ticketing System

  • The tech support staff is available 24/7/365 to reply to all your queries. You are going to receive a response within max 1–hour right after the ticket application.

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Types of Support

  • Shared Hosting Support
  • Shared Hosting Help

  • Need some assistance for your shared hosting account? Wondering how to make use of a portion of the absolutely free programs that we are giving you? Simply inform us.

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  • VPS Hosting Support
  • VPS Servers Assistance

  • Need assistance handling the SolusVM administration panel? Your VPS is malfunctioning? Just let us know, we are ready to assist.

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  • Dedicated Hosting Support
  • Dedicated Servers Support

  • We’ll be present 24x7x365 to give you some help with any given server maintenance process or to help you update the existing configuration of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a staff of expert techs prepared to assist you with anything at all connected with your semi-dedicated server. They are available 24/7 throughout the year.
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