1 hour ticket response
Timely support is our leading task and that’s why we’ve got a team of capable technical support engineers who are ready to offer a fast reply to any question that you may have. Simply open your technical support ticket from the Online Control Panel and we will reply back to you within 1 hour in the worst case scenario. As a matter of fact, we strive hard and aim for a 20–minute response time.
An Excellent Technical Support Service
Each member of our tech support team has many years of experience in the shared hosting sector and the vast majority of them have been with us for at least five years. They all are eager to answer all your queries in the most professional manner possible.
A User–Friendly Help Section
Included in the Online Control Panel is an intuitive Help Center, which includes various information sources. You can search through a regularly updated knowledge base featuring web hosting account administration articles and site administration articles, watch the how–to video tutorials or check out our F.A.Q. repository.